This Privacy Policy explains what information bookretreat.yoga ("we", "us", "our") collects when you use our website at bookretreat.yoga, how we use it, and the choices you have. We try to keep this in plain English.
1. Who we are
bookretreat.yoga is operated by [LEGAL ENTITY NAME], a [JURISDICTION] entity with its registered office at [ADDRESS]. For the purposes of GDPR, we are the data controller of personal data you provide through this site.
2. Information we collect
2.1 Information you give us
- Contact details — name and email when you submit a "Show Interest" form, contact a teacher, or apply to host.
- Inquiry content — the message you write, the retreat or teacher you've expressed interest in.
- Host application data — if you apply to list a retreat: your location, yoga style, website/Instagram link, and the description of your offering.
2.2 Information collected automatically
- Technical data — IP address, browser type, device type, operating system, referring page, pages visited, timestamps.
- Cookies — see Section 9 for details.
2.3 Information we do not collect
We do not collect payment card details on this site. We do not sell personal data to third parties. We do not knowingly collect data from anyone under 18.
3. How we use information
- To connect you with retreat hosts and teachers you've expressed interest in.
- To respond to your inquiries and provide customer support.
- To review host applications and onboard new retreat partners.
- To improve the site — understand which retreats and pages are popular, and where users get stuck.
- To send you optional emails about new retreats (only if you have explicitly opted in).
- To comply with legal obligations, prevent fraud, and enforce our Terms of Service.
4. Lawful basis (GDPR)
If you are in the EU, UK, or another GDPR-equivalent jurisdiction, we rely on the following lawful bases:
- Consent — when you submit an inquiry, sign up for emails, or apply to host. You can withdraw consent at any time.
- Legitimate interest — to operate, secure, and improve the site, where this is not overridden by your rights.
- Legal obligation — to respond to lawful requests from regulators or courts.
5. Who we share with
- Retreat hosts and teachers — when you submit an inquiry about a specific retreat or teacher, your name, email, and message are shared with that host or teacher so they can reply directly.
- Service providers — companies that help us operate the site (hosting, email delivery, analytics). They are contractually limited to processing data on our instructions.
- Legal and safety — if required by law, court order, or to protect the rights, property, or safety of users.
We do not sell, rent, or trade your personal data to advertisers or data brokers.
6. International transfers
Because we work with retreat hosts globally, your data may be transferred outside your country of residence — for example, your inquiry about a retreat in Bali will be sent to a host in Indonesia. Where we transfer EU/UK data outside the EEA, we rely on Standard Contractual Clauses or another adequacy mechanism.
7. How long we keep data
- Inquiry data — kept for up to 24 months after your last interaction, then deleted or anonymized.
- Host application data — kept for the duration of the hosting relationship plus 36 months after, then deleted.
- Email subscription data — kept until you unsubscribe.
- Technical logs — typically 90 days.
8. Your rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your data ("right to be forgotten").
- Restrict or object to certain processing.
- Request your data in a portable format.
- Withdraw consent at any time (without affecting prior lawful processing).
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, email privacy@bookretreat.yoga. We will respond within 30 days.
9. Cookies and tracking
We use a small number of cookies and similar technologies:
- Essential cookies — needed for the site to function (e.g., session, preferences). These cannot be disabled.
- Analytics cookies — to understand how the site is used in aggregate. Set only with your consent in regions that require it.
You can control cookies through your browser settings. Disabling some cookies may affect site functionality.
10. Children
This site is intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe we have, please contact us and we will delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top and, where appropriate, notify you by email or a prominent notice on the site.
Questions about this policy or how we handle your data?
Email: privacy@bookretreat.yoga
Postal: [LEGAL ENTITY NAME, ADDRESS]